At Your Service

Shipping + Delivery

No second guessing. Our shipping rates make the decision easy peasy. We want the arrival of your new purchase to be as exciting as it sounds. We have simple shipping options to make sure it shows up in top form and right where you want it.

Questions? Contact us at trade@bludot.com or 844.425.8368, ext. 4.

Delivery Methods + Rates

Simple Shipping for Small Designs

FedEx delivery is available for accessories and smaller furniture. Please note that delivery methods will vary in checkout based on your cart's contents and ship-to location.

FedEx deliveries typically take place within 3-10 business days of order placement.

FedEx Delivery

FedEx delivery is available for accessories and smaller furniture. Please note that delivery methods will vary in checkout based on your cart's contents and ship-to location.

FedEx deliveries typically take place within 3-10 business days of order placement.

Available in Order Subtotal Rate
Contiguous 48 states and Canada

An additional $25 (USD) flat fee will apply to FedEx orders shipped to Canada.
$1 - $99 $9
$100 - $199 $19
$200 - $499 $39
$500 - $999 $99
$1,000+ $119

Flat-Rate for Larger Furniture

Nab all your favorite designs for one flat rate. Please note that delivery methods vary based on the total contents of your cart. Use our Local or Long-Distance Lookup to see what methods are available to you.

Basic Dock Delivery

Your items will be delivered to your receiver's commercial loading dock or dropped curbside via liftgate at residential addresses. All freight remains palletized. Curbside liftgate shipments will not be brought inside. Recommended for commercial orders only.

Our delivery partners will contact you to schedule a delivery appointment, with a 4-hour window, between 8 am and 5 pm Monday–Friday. Evening and weekend delivery is not available at this time.

Basic Dock deliveries typically take place within 6-21 business days of order placement and are dependent on scheduling availability for the local area.

Threshold Delivery

Available in Local Rate
Local is within 25 miles of one of our store locations. Use our Local or Long-Distance Lookup to see what rate you'll receive.
Long-Distance Rate
Long-Distance is over 25 miles from one of our store locations. Use our Local or Long-Distance Lookup to see what rate you'll receive.
Select locations in contiguous 48 states and Canada $199 $299

Threshold Delivery

During a pre-scheduled 4-hour window, our delivery partners will deliver your boxed furniture to the first dry area, garage, or lobby/service area of a multi-unit building. Assembly and packaging disposal not included. We recommend having a friend on hand at the time of delivery.

Our delivery partners will contact you to schedule a delivery appointment, with a 4-hour window, between 8 am and 5 pm Monday–Friday. Evening and weekend delivery is not available at this time.

Threshold deliveries typically take place within 6-21 business days of order placement and are dependent on scheduling availability for the local area.

In-Home Delivery + Assembly

Available in Local Rate
Long-Distance is over 25 miles from one of our store locations. Use our Local or Long-Distance Lookup to see what rate you'll receive.
Long-Distance Rate
Long-Distance is over 25 miles from one of our store locations. Use our Local or Long-Distance Lookup to see what rate you'll receive.
Majority of metro areas in contiguous 48 states $199 $299

In-Home Delivery + Assembly

During a pre-scheduled 4-hour window, our delivery partners will deliver your new furniture into your room of choice, unwrap it, set it up and haul away packaging/debris.

Note that our delivery partners do not provide wall mounting services. We recommend you hire a professional to install our wall-mounted designs.

Our delivery partners will contact you to schedule a delivery appointment, with a 4-hour window, between 8 am and 5 pm Monday–Friday. Evening and weekend delivery is not available at this time.

In-Home Delivery + Assembly deliveries typically take place within 6-21 business days of order placement and are dependent on scheduling availability for the local area.

Available in Local Rate
Long-Distance is over 25 miles from one of our store locations. Use our Local or Long-Distance Lookup to see what rate you'll receive.
Long-Distance Rate
Long-Distance is over 25 miles from one of our store locations. Use our Local or Long-Distance Lookup to see what rate you'll receive.
Majority of metro areas in contiguous 48 states $299 $399

A few things to consider before we head out.

Measure your space

To help your delivery go smoothly, please measure your space ahead of time to make sure your purchase will fit in your desired space, as well as the areas it will pass through during delivery. Pro tip: Try our Furniture Measuring + Delivery guide →

Have a question about a specific item's dimensions? We're happy to track them down, even if we have to measure it ourselves.

Send us a dimension question →

Stairs & Elevators

In-home orders requiring delivery beyond two flights of ten stairs, or requiring multiple elevator stops, will be subject to additional charges. Let us know in advance if your delivery requires additional stairs, or if you need the weight or dimensions of any item.

Certificate of Insurance

We recommend determining if your building requires a Certificate of Insurance (COI) for deliveries. If so, let our delivery partners know when they contact you to schedule your delivery appointment. Any questions? We're here to help at trade@bludot.com or 844.425.8368, ext. 4.

Remote areas

We try our best to deliver all orders in a timely manner, but if you live in a remote area, there may be delays. Let us know in advance if you live on a mountain peak or other challenging delivery location, and we'll work with you to come up with a solution.

Delivery outside of 48 contiguous states + Canada

We offer FedEx and Basic Freight/Dock shipping to Canada. Shipments to Alaska or Hawaii can be quoted on a case-by-case basis. International shipments generally require customer-coordinated ex-works shipping. Please contact us at trade@bludot.com.

Common questions

How long will it take to receive my order?

Deliveries of in-stock small parcel items typically take place within 3-10 business days of order placement. In-stock freight items typically arrive within 6-21 business days of order placement and are dependent on scheduling availability for the local area. Final delivery options are determined in checkout based on your cart’s overall contents and ship-to address. When your order leaves our warehouse, ownership is transferred, and you will be charged at that time. We will send you a tracking number.

How do I check my order status?

Order status updates are communicated via email. More information regarding the status of particular orders can be seen by logging into your account. If you have any questions, please contact us at trade@bludot.com.

Do you split-ship orders?

Our policy is to hold orders to ship complete unless otherwise specified. You will be offered the option to split-ship at checkout. We do not charge for split-shipping backorders, though we will cap inside deliveries at two shipments/delivery appointments and small items may be shipped via FedEx. Split-shipping is not available for orders shipping to Canada.

Do you provide expedited shipping?

We can provide expedited shipping options for some orders during off-peak times. For more information about expedited shipping, please contact us at trade@bludot.com or 844.425.8368, ext. 4.

Other shipping + delivery policies

Cancellation policy

If you need to cancel or change your order, please let us know as soon as possible. Please note, some orders may ship within hours, and it may not be possible to make changes. Once an order has left our warehouse, the shipping fees are non-refundable.

Warehouse fees

If you cannot accept delivery for an extended period of time after  your order has shipped, you will be charged a fee of $35 per day to store your order.

Shipment at a later date

You have the option to select a future ship date upon checkout. Note that the selected ship date indicates when your order will first enter our shipping queue—it is not the delivery date nor the actual ship date. The actual ship date may be 5-10 business days after the selected date.

We are able to hold stock for your order for up to 60 days. If your requested ship date is further than 60 days from the time of order placement, we cannot guarantee that inventory will be held for your order. If your ship date is TBD, place your order during M-F business hours and call us at 844.425.8368, ext. 4. We can change requested ship dates before an order leaves our warehouse. Once your order has shipped, it will be subject to warehouse fees.

Redelivery fees

If redelivery of your order is required due to a missed delivery appointment with our carrier, there will be a $149 fee.

Reroute fees

Please inquire if you need to change the destination of an order after it has shipped. We are often able to accommodate changes; however, the minimum fee is $149 for freight deliveries.

Questions? Concerns?

Real people are here to put your mind at ease.
Contact us at trade@bludot.com or 844.425.8368, ext. 4.