At Your Service

Shipping + Delivery

No second guessing. Our shipping rates make the decision easy peasy. We want the arrival of your new purchase to be as exciting as it sounds. We have simple shipping options to make sure it shows up in top form and right where you want it.

Questions? Contact us at service@bludot.com or 844.425.8368.

Delivery Methods + Rates

Simple Shipping for Small Designs

FedEx delivery is available for accessories and smaller furniture. Please note that delivery methods displayed at checkout may vary due to your shipping location and the full contents of your cart.

FedEx Delivery

FedEx delivery is available for accessories and smaller furniture. Please note that delivery methods will vary in checkout based on your cart's contents and ship-to location.

Available in Order Subtotal Rate
Contiguous 48 states and Canada

An additional $25 (USD) flat fee will apply to FedEx orders shipped to Canada.
$1 - $199 Free
$200 - $499 $25
$500 - $999 $45
$1,000+ $65

Flat-Rate for Larger Furniture

Nab all your favorite designs for one flat rate. Please note that delivery methods vary based on the total contents of your cart. Use our Local or Long-Distance Lookup to see what methods are available to you.

Basic Freight Delivery

During a pre-scheduled 4-hour window, our delivery partners will deliver your boxed furniture at the property line, end of the driveway, curb, or loading dock. Assembly and packaging disposal not included (a pallet may be left). We recommend having a friend available at the time of delivery.

Our delivery partners will contact you 2–3 days in advance to schedule a delivery appointment, with a 4-hour window, between 8 am and 5 pm Monday–Friday. Evening and weekend delivery is not available at this time.

Basic Freight deliveries typically take place within 10-14 days after the order has left our warehouse.

Threshold Delivery

Available in Local Rate
Local is within 25 miles of one of our store locations. Use our Local or Long-Distance Lookup to see what rate you'll receive.
Long-Distance Rate
Long-Distance is over 25 miles from one of our store locations. Use our Local or Long-Distance Lookup to see what rate you'll receive.
Contiguous 48 states and Canada $139 $239

Threshold Delivery

During a pre-scheduled 4-hour window, our delivery partners will deliver your boxed furniture to the first dry area, garage, or lobby/service area of a multi-unit building. Assembly and packaging disposal not included. We recommend having a friend on hand at the time of delivery.

Our delivery partners will contact you 2–3 days in advance to schedule a delivery appointment, with a 4-hour window, between 8 am and 5 pm Monday–Friday. Evening and weekend delivery is not available at this time.

Threshold deliveries typically take place within 10-20 business days after the order has left our warehouse.

In-Home Delivery + Assembly

Available in Local Rate
Long-Distance is over 25 miles from one of our store locations. Use our Local or Long-Distance Lookup to see what rate you'll receive.
Long-Distance Rate
Long-Distance is over 25 miles from one of our store locations. Use our Local or Long-Distance Lookup to see what rate you'll receive.
Contiguous 48 states $139 $239

In-Home Delivery + Assembly

During a pre-scheduled 4-hour window, our delivery partners will deliver your new furniture into your room of choice, unwrap it, set it up and haul away packaging/debris.

Our delivery partners will contact you 2–3 days in advance to schedule a delivery appointment, with a 4-hour window, between 8 am and 5 pm Monday–Friday. Evening and weekend delivery is not available at this time.

In-Home Delivery + Assembly deliveries typically take place within 10-20 business days after the order has left our warehouse.

Available in Local Rate
Long-Distance is over 25 miles from one of our store locations. Use our Local or Long-Distance Lookup to see what rate you'll receive.
Long-Distance Rate
Long-Distance is over 25 miles from one of our store locations. Use our Local or Long-Distance Lookup to see what rate you'll receive.
Contiguous 48 states $199 $299

Wait, am I local or long-distance?

Our delivery options and rates change depending on how far you are from one of our store locations. Let's see if you're Local or Long-Distance. Either way, we like you. You can also check your rates in your cart or checkout.

A few things to consider before we head out.

Measure your space

To help your delivery go smoothly, please measure your space ahead of time to make sure your purchase will fit in your desired space, as well as the areas it will pass through during delivery.

Have a question about a specific item's dimensions? We're happy to track them down, even if we have to measure it ourselves.

Send us a dimension question →

Stairs & Elevators

In-home orders requiring delivery beyond two flights of ten stairs will be subject to additional charges, unless an appropriately-sized elevator is available. Let us know in advance if your delivery requires additional stairs, or if you need the weight or dimensions of any item.

Certificate of Insurance

We recommend determining if your building requires a Certificate of Insurance (COI) for deliveries. If so, let our delivery partners know when they contact you to schedule your delivery appointment. Any questions? We're here to help at service@bludot.com or 844.425.8368.

Remote areas

We try our best to deliver all orders in a timely manner, but if you live in a remote area, there may be delays. Let us know in advance if you live on a mountain peak or other challenging delivery location, and we'll work with you to come up with a solution.

Delivery outside of 48 contiguous states + Canada

Our shipping options include FedEx and Basic Freight Delivery to the contiguous 48 states and Canada. If you would like to inquire about shipping to AK or HI, please contact us at service@bludot.com. We are unable to ship individual orders outside of the United States and Canada, but welcome you to supply a US-based address for your freight forwarder.

Common questions

How long will it take to receive my order?

In stock orders typically ship out from our warehouse within 5-10 business days. Items shipped with FedEx Delivery or Basic Freight will typically arrive in 10-14 business days after the order has left our warehouse. Threshold and In-Home Delivery + Assembly typically take place within 10-20 business days after the order has left our warehouse. When your order leaves our warehouse, ownership is transferred, and you will be charged at that time. We will send you a tracking number.

How do I check my order status?

Order status updates are communicated via email. If you created an account at the time of purchase, you will find order information by logging into your account. If you have any questions, please contact us at service@bludot.com or 844.425.8368.

Do you split-ship?

Orders containing out of stock items are typically held to ship complete. However, if you would prefer to split-ship your order, please contact us once your order has been placed. If you request to split-ship your order, we will ship the in stock items at the earliest opportunity, and the remainder of the order once the other item(s) return to stock. This may result in multiple delivery appointments.

We are unable to split-ship orders placed using Affirm or PayPal as the payment method, or orders shipping outside of the United States.

Other shipping + delivery policies

Warehouse fees

If you cannot accept delivery for an extended period of time after your order has shipped, you will be charged a fee of $35 per day to store your order. We can delay shipping your order, however, to avoid storage charges. Please let us know at the time you place your order if you are unable to accept immediate delivery.

Delivery at a later date

We can hold your order for delivery at a later date. This can be done free of charge if your order has not yet shipped. So, if you don't need it right away, let us know ASAP. Once it has shipped and is available for delivery, it will be subject to storage fees after 10 days.

Redelivery fees

If redelivery of your order is required due to a missed delivery appointment with our carrier, there will be a $149 fee. Ouch.

Reroute fees (Freight deliveries only)

It is possible to change the destination address of an order once it has shipped. There is a $149 fee to make this magic happen.

Cancellation policy

If you would like to cancel your order, please let us know as soon as possible. You will receive a refund if your order is cancelled before it leaves our warehouse. Shipping fees are non-refundable if your order is cancelled after it has shipped out of our facility.

Mattress removal (California only)

Blu Dot complies with CA state regulation (AB 187) regarding mattress removal. If you would like an existing mattress picked up within 30 days of a Blu Dot delivery please reach out to returns@bludot.com.

Questions? Concerns?

Real people are here to put your mind at ease.
Contact us at service@bludot.com or 844.425.8368.