A few things to consider before we head out.
Measure your space
To help your delivery go smoothly, please measure your space ahead of time to make sure your
purchase will fit in your desired space, as well as the areas it will pass through during
Have a question about a specific item's dimensions? We're happy to track them down,
even if we have to measure it ourselves.
Send us a dimension question →
Stairs & Elevators
In-home orders requiring delivery beyond two flights of ten stairs will be subject to additional
charges, unless an appropriately-sized elevator is available. Let us know in advance if your delivery
requires additional stairs, or if you need the weight or dimensions of any item.
Certificate of Insurance
We recommend determining if your building requires a Certificate of Insurance (COI) for
deliveries. If so, let our delivery partners know when they contact you to schedule your
delivery appointment. Any questions? We're here to help at firstname.lastname@example.org or 844.425.8368.
We try our best to deliver all orders in a timely manner, but if you live in a remote area,
there may be delays. Let us know in advance if you live on a mountain peak or other challenging
delivery location, and we'll work with you to come up with a solution.
Delivery outside of 48 contiguous states + Canada
Our shipping options include FedEx and Basic Freight Delivery to the contiguous 48 states and
Canada. If you would like to inquire about shipping to AK or HI, please contact us at
email@example.com. We are unable to
orders outside of the United States and
Canada, but welcome you to supply a US-based address for your freight forwarder.